Sometimes I feel like all I ever do is BITCH on my blog. I'm actually a pretty happy person most of the time. (Really.) I guess I use this space to bitch about stuff that I can't (or won't) share with people in real life.
So my husband and I have an appointment on Tuesday with a fertility specialist. I think we're going over our histories (nothing exciting for either of us really) and getting some preliminary blood work. I called my insurance company to ask what would be covered by insurance, and I seriously got the third degree.
Insurance woman: (confirms address, phone, etc.) Dr. J---- still your primary care?
Me: No, I changed to Dr. A---.
Insurance Woman: *exasperated* We can't change that until the first of the month.
Insurance Woman: *annoyed* WHY did you change doctors?
Me: Ummm... (Now getting annoyed, because what the hell business is it of hers?) Because I moved.
Insurance Woman: Oh. Is the doctor in our network?
Me: Not sure.
Insurance Woman: *audible sigh* I have to check. Hold please.
Me: (waiting and now getting agitated and upset at how short she's being with me)
Insurance Woman: Okay, change to the new primary care is effective as of the 15th.
Me: (Thinking, "you just said it had to wait until the first of the month, but whatever.")
Insurance woman: Now what do you need?
Me: I'm just trying to find out if my appointment with Dr. N------ (fertility doctor) is covered by insurance.
Insurance woman: *Starting to scold me for some other heinous insurance crime that I've committed*
Me: *on the verge of tears and starting to raise my voice* I'm sorry, can you PLEASE just be a little patient with me. (*start verbal diarrhea*) I JUST had a miscarriage last week, and I had another one in September, so I really just need you to be patient with me and I need your HELP to find out if my insurance covers the appointment with the fertility doctor.
Insurance Woman: *MUCH nicer* Yes, sure. *MUCH slower and calmer, and a WHOLE new tone to her voice* Okay, blah blah blah (goes through the initial info). Would you like me to go through the additional fertility coverage?
OH. MY. GOD. Why the hell did I have to raise my voice with her to get her to just be HUMAN to me?
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1 year ago